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FAQs

  • How can I track my order?
    You can track your order by logging into your account and clicking on the “My Orders” tab. There you will see the status of your order and the tracking number if it has been shipped. You can also use the tracking number to track your order on the courier’s website.
  • What is your return policy?
    We want you to be happy with your purchase. If you are not satisfied with your order, you can return it within 30 days of delivery for a full refund or exchange. The items must be in their original condition, unworn, unwashed, and with the tags attached. To initiate a return, please contact our customer service team and they will provide you with a return authorization number and instructions. Please note that shipping fees are not refundable and you are responsible for the return shipping costs.
  • How can I cancel or change my order?
    If you need to cancel or change your order, please contact us as soon as possible. We process orders quickly, so we cannot guarantee that we can cancel or change your order before it is shipped. If your order has already been shipped, you will have to wait until you receive it and then follow our return policy.
  • What payment methods do you accept?
    We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay. All payments are processed securely and we do not store your credit card information.
  • Do you offer free shipping?
    Yes, we offer free standard shipping on all orders over $50 within the United States. For orders under $50, we charge a flat rate of $5.99 for standard shipping. We also offer expedited shipping options for an additional fee. You can choose your preferred shipping method at checkout.
  • How can I create an account?
    You can create an account on our website by clicking on the “Sign Up” button at the top right corner of the homepage. You will be asked to enter your name, email address, password, and phone number. You can also sign up with your Facebook or Google account. Creating an account will allow you to access your order history, track your orders, save your preferences, and enjoy exclusive offers and discounts.
  • How can I check the availability of a product?
    You can check the availability of a product on our website by looking at the “Stock Status” on the product page. If the product is in stock, you will see a green check mark and the message “In Stock”. If the product is out of stock, you will see a red cross and the message “Out of Stock”. You can also sign up for an email notification when the product is back in stock by clicking on the “Notify Me” button on the product page.
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